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楼主: leaxia2310

欧洲从事酒店旅游的朋友进!转 CZ1981 的 "差劲"

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回答1  小猪是肯定不会去踩踏板,因为:累了半天,一点也吃不到东西。大猪也知道小猪这样想,所以为了吃饱肚子,大猪只能自己去踩踏板,虽然自己不心甘情愿但好歹还可以吃上一点。为了生存嘛!
我到觉得这个案例中的小猪,就好比工作中爱占小便宜,不劳而获的人。那大猪则是:出力不讨好的人。
如果我遇到象小猪一样的人,那我只能吃点亏认了。
2008-8-29 23:56:58

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回答2  理解片面,从给的条件看,两猪目前是竞争关系而不是合作关系。

大猪:并不需要借小猪的力才能吃饱,反而是小猪一直在占自己的便宜。而且随着小猪慢慢长大,连留给自己的那点口粮也会不保。所以大猪应该一鼓作气,搞死小猪。然后自己踩一脚吃一口,吃一口踩一脚,想吃一口踩一脚,想吃两口踩两脚,其不快哉!

小猪:一定要以静制动,不要主动去踩踏板,饿了也不踩,在出食口忍着。猪大胃大消耗大,大猪饿极了总会去踩,这时就有机会吃了。随着小猪慢慢长大,双方势均力敌了,就可以坐下来谈谈合作事宜了。但是要注意长大之前要给大猪留点余地,别把大猪惹急了来个赶尽杀绝。
2008-8-29 23:58:00

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回答3   小猪将选择“搭便车”策略,也就是舒舒服服地等在食槽边;而大猪则为一点残羹不知疲倦地奔忙于踏板和食槽之间。原因何在?因为,小猪踩踏板将一无所获,不踩踏板反而能吃上食物。对小猪而言,无论大猪是否踩动踏板,不踩踏板总是好的选择。反观大猪,已明知小猪是不会去踩动踏板的,自己亲自去踩踏板总比不踩强吧,所以只好亲力亲为了。
    “小猪躺着大猪跑”的现象是由于故事中的游戏规则所导致的。规则的核心指标是:每次落下的食物数量和踏板与投食口之间的距离。

     我们常说Teamwork之类的话语,但现实中却是适得其反,如果团队中成员都以共同的Vision 或是Goal而努力,难么组织中的“内耗”将会降低,反之亦然。一句话:Better Teamwork,Better Achievment。
2008-8-29 23:58:36

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回答4   我最喜欢
我来说说,

如果我是大猪,那我的策略就是和小猪商量,一猪踩一次踏板,轮流为对方,这样不但可以保证自己吃饱,还能把小猪吃不了的那部分也吃掉,然后暗地里练内功减少体力消耗同时坐那没事逗小猪,比如逗他跑啊,表扬他几句,逗他跳舞啊,最不济,讲个笑话,逗他哈哈大笑也行,或者忽悠他“你知道你为什么没我壮么,你知道你为什么吃不完么?因为你缺乏运动,去跑两圈去,保证吃得多”,这样,小猪不断的运动,饿的越来越快,加大了踩踏板的频率---

注意,现在的游戏规则是:你饿了?想吃?好,你先要帮我踩一次,等我吃完了,休息够了,才轮到给你踩,可我现在不饿,怎么?你不同意?你竟然公然对抗公平竞争,找打啊你?什么?你饿的不行了?那好吧,我是富有同情心的,就预支给你一次吧,可是你这次要留一半的食物给我。。。。”

瞧,这是一个多么民主公平,富有爱心的猪圈

看看这个世界,我们周围,不到处充满这这样的例子么。话就不说哪么透了,职场里,不断有新鲜人主动扮演着小猪的角色。酒店间也一样,房间多酒店拖垮新的,房间少的。

关键技术: 1,向别人推销观点的能力 + 2 ,自控力,减少消耗。


小猪的,留给大家讨论吧,我先抛一块砖

如果我是小猪,我的策略是:两猪一起踩,然后一起向另一端飞奔 ---我跑死你,刘翔也有老了的时候,况一头肥猪。
2008-8-29 23:59:27

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前辈的解决方案!

改变方案一:减量方案。

投食仅原来的一半分量。结果是小猪大猪都不去踩踏板了。小猪去踩,大猪将会把食物吃完;大猪去踩,小猪将也会把食物吃完。谁去踩踏板,就意味着为对方贡献食物,所以谁也不会有踩踏板的动力了。如果目的是想让猪们去多踩踏板,这个游戏规则的设计显然是失败的。

改变方案二:增量方案。

投食为原来的一倍份量。结果是小猪、大猪都会去踩踏板。谁想吃,谁就会去踩踏板。反正对方不会一次把食物吃完。小猪和大猪相当于生活在物质相对丰富的“共产主义”社会,所以竞争意识却不会很强。对于游戏规则的设计者来说,这个规则的成本相当高(每次提供双份的食物);而且因为竞争不强烈,想让猪们去多踩踏板的效果并不好。
     

改变方案三:减量加移位方案。

投食仅原来的一半分量,但同时将投食口移到踏板附近。结果呢,小猪和大猪都在拼命地抢着踩踏板。等待者不得食,而多劳者多得。每次的收获刚好消费完。对于游戏设计者,这是一个最好的方案。成本不高,但收获最大。     

原版竞争中的弱者(小猪)以等待为最佳策略的启发。但是对于社会而言,因为小猪未能参与竞争,小猪搭便车时的社会资源配置的并不是最佳状态。为使资源最有效配置,规则的设计者是不愿看见有人搭便车的,政府如此,公司的老板也是如此。而能否完全杜绝“搭便车”现象,就要看游戏规则的核心指标设置是否合适了。
     

比如,公司的激励制度设计,奖励力度太大,又是持股,又是期权,公司职员个个都成了百万富翁,成本高不说,员工的积极性并不一定很高。但是如果奖励力度不大,而且见者有份(不劳动的“小猪”也有),一度十分努力的大猪也不会有动力了。最好的激励机制设计就象改变方案三----减量加移位的办法,奖励并非人人有份,而是直接针对个人(如业务按比例提成),既节约了成本(对公司而言),又消除了“搭便车”现象,能实现有效的激励。
     

许多人在自觉地使用小猪的策略。股市上等待庄家抬轿的散户;等待产业市场中出现具有赢利能力新产品、继而大举仿制牟取暴利的游资;或酒店里不创造效益但分享成果的人。

前天,观看了中国体操男子团体的比赛,A李小鹏 B杨威 C黄旭 D陈一彬E肖钦F邹凯 六位选手最后以冠军结束比赛。在鞍马 双杠 吊环等项目中,除了他们过硬的本领以外,作为“教练”需要考虑的是如何在他们的组合中达到资源的最佳配置,还有昨日女团时,在某位运动员状态不佳时,女团教练及时换其他选手顶上,在这种国际顶级赛事中,可能轻微的一点闪失,4年的辛苦准备和等待就会付诸东流。



作为酒店“服务教练”的我们在观看奥运以外,似乎需要考虑的还有很多。。。
2008-8-30 00:00:26

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原帖由 盛夏雪 于 2008-8-27 21:44 发表
刚进IBIS TOUR EIFFEL工作3个月,职务RECEPIONNISTE,CDI合同,不过因为我工作的酒店是一个GRAND PORTEUR,所以我们有自己的RESERVATION部门,我可以2个职位轮换做

另外在IBIS,我们有PROGRAMME ACTEUR,就是可以选择另外 ...



大家都是交流,没有什么前辈!既然你在IBIS,不知道我可否问几个问题,1 我想知道你们酒店总共有多少名员工吗?是100名吗? 2 你们的HR和会计或者出纳 是不是由一人兼2职?
2008-8-30 11:54:19

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You know when you know.


How often over the years have you gone against Gut feeling , Intuition, "A feeling" , whether changing jobs, locations or matters of the heart,

I have not heard of too many success stories. In fact I haven't heard of one. That's the way the universe works. Intuition is a powerful thing. It just took me many years for this to actually hit me.

Matters of the heart as with changing jobs are no different.

You marry or partner up because you have great gut feeling, but you also know within the first few minutes of a meeting, through intuition, a feeling if it's not for you.

The person may be incredibly good looking, wealthy, have an interesting personality, that's all very good, but you cannot fight the gut feeling no matter what others tell you. That's life.

Ahh, those interesting dates you went on .If only you had at your disposal an ejector seat. Could have saved a lot of time and money. And yes it works both ways, takes two to tango.

You know when you know.

Why I bring this topic up?

A very talented well respected General Manager from one of the major 5 star brands was approached by the owners to come back to manage a previous 5 star world class property he was GM at .Since he left, it had gone down hill a tad. The owners threw money at him and offered excellent benefits and conditions. They really went out of their way to woo him back.

Many of his colleagues told him it's a great position, wonderful hotel, great location, well respected owners and the money was exceptional, and he should feel honoured to be asked back.

So when I was asked what I thought, I had a query , a simple question ;

"How did you feel when you walked back in the lobby?" His comment was "I feel as if I am going backwards, I've been here before, It's time to move on, move forward".

And he couldn't shake this feeling. No amount of money was going to change this. Did he take the position? No. Were the owners annoyed? Yes, of course they were.

However, he made the right decision based on gut feeling and is doing very well in an Owners Rep/ Asset Management role which he is excelling in.

Nothing is different when looking for a new position or not looking. You will know when it is time to move, and only you, not your partner, not your work colleagues, not the recruiter, just you...

We all have egos and its nice being contacted by Head Hunters/Recruiters but only look if the feeling is there that it is time to move on.

You will know when you know.

Recruiters yes can be very persuasive. Some are solely motivated by commission, some by a genuine feeling the position and company is meant for you, some with a genuine interest in your career aspirations and some just want to put a warm body in a position.

Asking Recruiters / Head Hunters "What's the market like out there? "

Well the market will always be there for quality. The market is neither up nor down, sideways or inside out, it just is.

As Basil Fawlty says :

There it is Madam, it's between the sea and the sky, and it's called Torquay! "

The "market" is not going to pass you by. It will always be there. There is no testing the market for your worth. Test it on your own time, but not with a recruiter and not with hotel groups.

If you are not genuinely looking (Tyre Kicking) don't look, as it will come back to bite you on the toosh with recruiters, and more importantly, clients/hotel operators .

The industry is a small place and people talk. We all talk, we're human. There is no "Lets have a chat with the client" You are either genuinely going for the position or not. There is no middle ground. As clients usually get back to the recruiter and ask :

"What the heck was that all about?" or words to that effect.

There is no "Call me when something really, really good comes up" If something really, really good comes up, I'll call someone really, really good, Ouchhhh !!

I'll explain :

A gentleman was looking for the perfect wife, when he found her; unfortunately she was looking for the perfect husband.

If you are not really looking but comment:

"If it is an offer too good to refuse I may be interested" be wary of owners offering gold and Mir , if it's an offer too good to be true, it usually is.

Location is another.........

You know when you know.

A location or locations I like to work and live may be very well not your cup of tea.

So if your gut feeling is, I really don't like the location, don't know why, I just don't, then inform the recruiter or client exactly where you want to be not the other way around.

I love Japan, but it ain't for everyone. I'm not keen on Beijing, but many are. Some like cold , some like hot, some like large CBD's and some not.

It seems simple enough but still recruiters will get calls from candidates stating they have made the wrong decision on location which is mainly due to a promotion or money , neither if, in the wrong location will make you happy or overly productive.

DO NOT be pressured by Recruiters; don't get taken away by the ego of being called regularly.

Recruiters/Head-Hunters will call around, that's their job. Don't worry about upsetting/annoying us, we'll get over it. Just be up front.

Move because you want to move not because we want you to move or would like you to move.

So once you know it is time to move, take a breather, work out where you really want to be, what position you really want, what companies you really want to work for, throw your ego out the door for a few minutes and then start to look.

As a Recruiter I now ask:


Are you genuinely looking?

Would you take a counter offer?

Where are you looking?

Position Sort?

Companies sort?

Salary sort?

Oh........ And before you do all this do, discuss all this with your partner. Not doing this, is at your peril :

"BASIL!"

"COMING DEAR"
2008-8-30 12:50:39

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发现自己也能发熊猫啦!开心呀!
2008-8-31 15:51:04

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支持一下啦
2008-8-31 21:56:33

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刚才看了一下大家发的贴,原来有这末多的人对酒店也有兴趣特别是雅高集团虽然个人不是很欣赏雅高。但是我打算从今天开始注意一下这个贴。

[ 本帖最后由 lake 于 2008-9-2 02:54 编辑 ]
2008-9-2 01:53:32

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不是从事酒店旅游滴,也顶一下。
2008-9-2 12:08:08

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从事酒店设计的算嘛?我在瑞士。
2008-9-2 12:11:36

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嘿嘿,我家属也刚刚从酒店行业毕业,读的是BTS arts de la table *** hotellerie
回国两个月,都忘了他那个专业叫什么名了。。。反正就差不多这样了。。。(rf17rf)
2008-9-2 18:04:35

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原帖由 quye666 于 2008-9-2 13:11 发表
从事酒店设计的算嘛?我在瑞士。


没太明白?难道是室内设计?
2008-9-4 09:52:28

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原帖由 shadow0127 于 2008-9-2 13:08 发表
不是从事酒店旅游滴,也顶一下。


谢谢!感动ING!
2008-9-4 09:55:40

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