【北京-全职】Ingénieur Support Premium

futurmaster_hr

【公司介绍】
处于改革前沿的工具——Futur Master 北京欧维博思软件有限公司是法国Futur Master软件公司的中国分公司。Futur Master是法国排名第一的独立APS (Advanced Planning System)供应商，拥有16年的优秀行业经验，为遍布60个国家的400个包括食品、消费–PGC、医药、保健、化妆品等行业客户（超过2000名用户）提供行之有效的解决方案。
研发是业务开拓的中流砥柱 Futur Master每年将营业额之1/3用于产品研发，拥有一个精通运筹学和统计学解决方案的专家团队和不断吸收当今世界所有最新技术的软件平台，系微软认证的金牌合作伙伴。
为客户服务是战略核心 Futur Master现有61名员工(法国38名, 英国10名，中国16名)。高度职业化的顾问团队，24小时的快速反应，不断追求流程优化，为客户提供经过实践证明的实施方案和快速的投资回报。
【职位信息】
As a Premium Support Engineer, you will manage a customer portfolio within our Customer Service and Support Department.You will be decisive in deploying our Premium Support service to our customers.You will be the key contact support engineer of your customer accounts andaddress both their functional and technical requests. The position is locatedin Beijing.


Responsibilities:

-       Functional assistance
    o   Provide user assistance
    o   Train and coach users
    o   Provide current best practice recommendations

-      Application maintenance

-      Improvement request management

    o    Advise and propose Improvement
    o    Conduct customer requests’ feasibility studies in collaboration with FuturMasterConsultants
    o   Plan and implement

Qualifications & Skills

-       Education :
    o    At least a Bachelor of Science degree in a related discipline (Supply Chain,Information Systems, etc.)
    o    CET-6 or equivalent

-       Experience:
    o    Either overseas study experience
    o    Or working experience in a technical support / customerservice department in an international environment

-       Skills

    o    Excellent communication and interpersonal skills
    o    Capable to work in English
    o    Analytical and Problem Solving skills
    o   Rigorous


We offer the opportunity to:

-        Face many new challenges

-        Receive a training in our business

-        Gain an expertise in a growing strategic field to the highest qualitystandards

-        Evolve to another position within FuturMaster such as consultant

-        Work in an international, friendly and dynamic environment

Please send your application to: hf_cn@futurmaster.com
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yyaime

恩,看了不少在战法上招人的帖子,一直想说的:
为何不把你们的薪水写出来呢?
我想如果是真心来招人的话,薪水因该是候选人和招聘者都关心的条件吧.

为什么招聘者就不写呢???
招人的要求写的如此的详细,却少了这么工资,这么关键的一条..

futurmaster_hr

感谢您的关注，薪酬面谈。